Refund policy

Return Policy
At Roosters Coffeehouse, we take pride in roasting coffee with care, passion, and purpose. We want you to love every sip, and we stand behind the quality of every bag we sell.

Coffee Bags:
Because coffee is a fresh, perishable product, we are unable to accept returns or exchanges on any coffee bags once the seal has been broken. This policy helps us ensure that every guest receives coffee at its peak freshness and quality.

If your coffee bag arrives damaged or you believe you got the wrong order, please reach out to us within 7 days of your purchase. We’re happy to work with you to make things right.

How to Reach Us
Stop by Roosters Coffeehouse with your original receipt.

Or email us at info@roosterscoffeehouse.com with your purchase details and a description of the issue.

We are grateful for your trust in us and your support of local, artisan-roasted coffee. Thank you for being part of the Roosters family!